A friendly suggestion for the state of Massachusetts.
Post the godforsaken payment amount for the toll. Don't make me guess. Just let me know how much change I'm scrounging for as I speed toward the booth. Let me know when I can haul my arm out from between the seat cushions. Do not make me ask the toll person.
The $3 fare for the Ted Williams tunnel doesn't change with the weather does it? Are you planning to raise the rate quietly every so often? Here's a hint. They make digital signs now. Easy to change.
Look into it.
Tuesday, December 28, 2004
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