Wednesday, August 22, 2007

Do As I Say Not As I Do

Do you ever notice how we often teach children the precisely correct way to do something rather than teaching them to do it as we do it? Things like answering the phone or completing shopping transactions or simple greetins. We adhere to the principles of our lesson just not to the exact directions, we prefer to follow the spirit of the law rather than the letter. It makes sense since one must learn al the rules before one can bend them.

I frequent a store in the neighborhood where a pleasant tween is being trained to handle the cash register. I am terribly impressed by both her teachers and her work. She's polite and precise and asks all the right questions. "Would you like a receipt with that?" She packs the bags well and is both quick and efficient. She's also been taught how to look up the various prices of the wares so she's actually equipped to help people rather than being given busy work to keep her from being a pest. This young lady will go far if she's able to translate these lessons into other parts of her life.

Sushi Lunch with the Norse Girl (Yay!): $10
Pet food of various types and prices: $32.73

Total: $42.73

1 comment:

  1. You can never beat good customer service.
    StarBucks in our area seems to have stepped it way up recently.
    I must say... I love this.
    Noodle helped at the bookstore and people were so often charmed by this.

    ReplyDelete